Failures and partial successes are common in technology-supported innovation programmes in health and social care. Complexity theory can help explain why. Phenomena may be simple (straightforward, predictable,…
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Terms & Conditions | Privacy Policy | Cookie Policy
These terms were last revised on 23 May 2018.
The Services (as defined below) are provided to you by Digitalis Technology Limited (the “Company”, “we”, “us” and “our”) subject to these Terms of Use. Our services include our websites, newsletters, mobile applications, reference tools, sponsored content, continuing medical education and communications (the “Service(s)”).
By using these Services, you agree to be bound by, and to comply with, these Terms of Use. Digitalis Technology Limited reserves the right to change the Terms of Use from time to time and will post updated terms on this page, including the date they become effective. You may access this page at any time through the Terms of Use link at the bottom of the home page of our website and through the menu of our mobile application.
These Services are made available for your own, personal use. The Services must not be used for any commercial purpose whatsoever or for any illegal or unauthorised purpose. When you use the Services you must comply with all applicable UK laws and with any applicable international laws, including the local laws in your country of residence (together referred to as “Applicable Laws”).
You agree that when using the Services you will comply with all Applicable Laws and these Terms. In particular, but without limitation, you agree not to:
(a) Use the Services in any unlawful manner or in a manner which promotes or encourages illegal activity including (without limitation) copyright infringement; or
(b) Attempt to gain unauthorised access to the Services or any networks, servers or computer systems connected to the Services; or
(c) Modify, adapt, translate or reverse engineer any part of the Services or re-format or frame any portion of the pages comprising the Services, save to the extent expressly permitted by these Terms or by law.
You agree to indemnify Digitalis Technology Limited in full and on demand from and against any loss, damage, costs or expenses which they suffer or incur directly or indirectly as a result of your use of the Services otherwise than in accordance with these Terms or Applicable Laws.
You understand that your use of the Services may involve or require the transmission of significant amounts of data. You are solely responsible for all data charges that may be charged by your wireless carrier or internet service provider or that may otherwise arise from your use of the Services.
You understand and agree that the Services may include certain communications from Digitalis Technology Limited, such as service announcements and administrative messages, and that while these communications are considered part of the Service,
To register, you must provide a username, your email address, your medical specialty, and other information specified in the registration form (“Registration Data”). You represent and warrant: (i) the Registration Data that you provide about yourself is true, accurate, current, and complete; (ii) you are at least 18 years of age; and (iii) you will maintain and promptly update the Registration Data to keep it at all times true, accurate, current, and complete. You authorize Digitalis Technology Limited, in its sole discretion to confirm the truthfulness and accuracy of the Registration Data. If you provide any information that is untrue, inaccurate, not current or incomplete, or if Digitalis Technology Limited has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Digitalis Technology Limited has the right to suspend or terminate your Account and refuse any and all current or future use of the Services.
You agree to indemnify, defend, and hold Digitalis Technology, its respective officers, employees, and suppliers harmless from any claim or demand, including reasonable fees for legal services, made by any third party due to, or allegedly arising out of, your use of this Service or any breach of the Terms of Use or violation of any rights of another.
Any dispute, arising between you and Digitalis Technology concerning these Terms of Use shall be referred to and finally resolved by arbitration under the LCIA Rules, which Rules are deemed to be incorporated by reference into this clause. The number of arbitrators shall be one. The seat, or legal place, of arbitration shall be London, United Kingdom. The language to be used in the arbitral proceedings shall be English. The governing law of the contract shall be the substantive law of England and Wales.
YOU AND Digitalis Technology AGREE THAT EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION OR PROCEEDING.
These Terms of Use constitute the entire agreement between you and Digitalis Technology regarding this Service and supersede and replace any prior understanding, whether oral or in writing.
If you have any questions regarding these Terms of Use, please email hello@digitalistechnology.co.uk, or write to us at Thames House, 2nd Floor, 3 Wellington Street, London, United Kingdom, SE18 6NY.
This privacy policy was last revised on 23 May 2018.
This privacy policy governs your use of Digitalis, a software application (“Application”) that was created by Digitalis Technology Limited. The application includes methods and mechanisms for
These features and cases are collectively referred to as “the Services”.
The Application obtains the information you provide when you download and register for the Application. This includes the following categories of information: Personal User Information, User-Provided Professional Development Information, Optional User-Provided Information and Automatically Collected Information.
When you register with Digitalis, you provide your:
Your password is hashed.
These information elements are referred to collectively as your “Personal User Information.” We collect and hold this information for the purpose of administering your use of the Application.
You are solely responsible for (1) maintaining the strict confidentiality of your Personal User Information, (2) not allowing another person to use your Personal User Information to access the Services, (3) any and all damages or losses that may be incurred or suffered as a result of any activities that occur under your Personal User Information. You agree to immediately notify Digitalis Technology Limited in writing by email to hello@digitalistechnology.co.uk of any unauthorized use of your Personal User Information or any other breach of security. Digitalis Technology Limited is not and shall not be liable for any harm arising from or relating to the theft of your Personal User Information, your disclosure of your Personal User Information, or the use of your Personal /User Information by another person or entity.
Based on your account status, you may perform the following tasks:
We define a CPD Log as a record of an individual learning point that generally relates to a user’s PDP, a CPD Log may include varying degrees of information, detail and evidence.
We define evidence as images, videos, sound recordings, text, other files (e.g. pdf, PowerPoint, etc.) and website urls that are added to CPD logs in support of the learning point that a user wishes to record.
We define a post as any comment made that can be viewed by more than one other user of the Application, this includes comments made in closed groups. These comments may or may not include as images, videos, sound recordings, text, other files (e.g. pdf, PowerPoint, etc.) and website urls.
All User-Provided Professional Development Information that you generate in the Application must comply with local, national, provincial, state, and federal privacy legislation and best practices. Any information that could identify individuals (must be removed from any CPD logs, posted comments, uploaded images, videos and voice notes.
We will store the date your account was created, the last login date and the date that you accepted the terms of service
In order to improve the Application, personalize the content, and make recommendations for you, we use and analyze the User-Provided Professional Development Information and Automatically Collected information (see below). We may conduct surveys and research, test features in development and analyze the information to improve our products and services, develop new features, and conduct audits and quality assurance.
As part of our Services, Digitalis offers a feature allowing you the choice to export your CPD logs directly to your appraisal toolkit provider if they are a strategic partner of Digitalis. If you wish to use this feature, we may have to share and process parts of your account information and CPD logs with your appraisal toolkit provider.
You have the option to:
In order to improve the Application and deliver the Services, the Application may collect certain information automatically, including but not limited to the type of mobile device you use, the IP address of your mobile device, your mobile operating system, and information about the way you use the Application.
All information stored on our server will not be accessible by third parties.
We may use the information provided by you to contact you from time to time to provide you with important information, push notifications, and marketing promotions. You will be given the option to opt-out of these notifications with the exception of notifications about changes to the Terms of Use and Privacy Policy.
This Application collects information about the location of your mobile device for the purpose of setting work location, university location and providing content relevant to your location (for example courses in your locality). However this can be disabled in the smart phone settings.
We will disclose Personal User Information and Automatically Collected Information, within or outside your jurisdiction, as described above in the following circumstances:
Anonymised User-Provided Professional Development Information may be shared more broadly with third parties and Digitalis Clients.
You can stop all collection of information by the Application by uninstalling the Application. You may use the standard uninstall processes that may be available as part of your mobile device or via the mobile application marketplace or network.
You may opt out of the aforementioned content announcements and messages. However, the Application will not allow you to opt out of any announcements and messages related to the implementation of this Policy and your obligations thereunder. As such, should your CPD logs, posted comments, uploaded images, videos and voice notes contain any personally identifiable information (information that could identify a specific individual including patients, other Digitalis users and yourself), as described in the Terms of Use, you will receive messages from Digitalis Technology Limited notifying you of a potential privacy violation associated with this content.
You may also delete your account by contacting us via hello@digitalistechnology.co.uk, or writing to us at Thames House, 2nd Floor, 3 Wellington Street, London, United Kingdom, SE18 6NY. You will be asked to confirm that you would like to delete your account. If you confirm, your profile information will be deleted from the Digitalis server. Any comments, posts and direct messages will no longer be visible to Digitalis users or attributable to your deleted account. However, we cannot recall and delete your CPD logs, posted comments, uploaded images, videos and voice notes that other users have added to their own CPD log, or that has been provided to third parties, such as appraisal toolkit providers.
We will retain User-Provided Information as described above for as long as you use the Application, and will delete it if you delete your account. You will be asked to confirm that you would like to delete your account. If you confirm, your profile information will be deleted from the Digitalis server. Any comments, posts and direct messages will no longer be visible to Digitalis users or attributable to your deleted account. However, we cannot recall and delete your CPD logs, posted comments, uploaded images, videos and voice notes that other users have added to their own CPD log, or that has been provided to third parties, such as appraisal toolkit providers.
We are not responsible for the retention and management of information that you have exported from the Application.
If you contact Digitalis to delete your account, the change will generally be processed within fourteen 15 calendar days.
We are concerned about safeguarding the confidentiality of your User-Provided Information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. However, we cannot protect or be held responsible for the security of any information that you have exported from the Application.
We limit access to your User-Provided Information to authorized employees and contractors who need to know that information in order to operate, develop, or improve the Application. Please be aware that, although we will take reasonable steps to safeguard and maintain security of User-Provided Information that we process and maintain, no security system can prevent all potential security breaches. Please refer to the Terms of Use for more details about Digitalis Technology Limited’s and your obligations with respect to the proper use of the Application and notification obligations thereunder.
This Privacy Policy may be updated from time to time for any reason. Each time you use the Application, the most current version of the Privacy Policy will apply. We will notify you of any changes to our Privacy Policy. You are advised to consult this Privacy Policy regularly for any changes. Unless stated otherwise, the most current version of the Privacy Policy applies to all information that we have about you. We will not materially change our policies and practices to make them less protective of your privacy without the consent of affected users.
By using the Application, you are consenting to our processing User-Provided Information and Automatically Collected Information as set forth in this Privacy Policy now and as amended by us. “Processing” means using cookies on a computer/hand-held device or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining, and disclosing information.
If you have any questions regarding privacy while using the Application, have questions about our practices, or wish to make a complaint about our handling of your personal data, please contact us via hello@digitalistechnology.co.uk, or writing to us at Thames House, 2nd Floor, 3 Wellington Street, London, United Kingdom, SE18 6NY. We will make every effort to investigate and respond to your complaint in a timely way.
Any and all good-faith disclosures of privacy concerns under this Policy will not be used to restrict or prohibit you from continuing to use the Application to the extent permitted by law. However, disclosure of any unlawful practices implicating the Privacy Policy to Digitalis Technology Limited does not release you from your obligations to notify local, national, provincial, state, and federal authorities of any violation of law related to your use of the Application.
If you are a resident of California, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by us to third parties for the third parties’ direct marketing purposes. With respect to these entities, this Policy applies only to their activities within the State of California. To make such a request, please email hello@digitalistechnology.co.uk, or write to us at Thames House, 2nd Floor, 3 Wellington Street, London, United Kingdom, SE18 6NY.
Thames House, 2nd Floor, 3 Wellington Street, London, United Kingdom, SE18 6NY
If you are a resident of the United Kingdom, Norway, Iceland, Kazakhstan, Turkey, the Russian Federation, Ukraine, Uzbekistan, the European Union, or South America, legislation* permits you to request that we tell you what personal information we hold about you and how we process it and that we provide you with a copy of that information. You are also entitled to access, rectify, change, update, delete, revoke, or improve upon your personal information at any time. You can exercise this right free of charge. We may ask you to provide further information to confirm your identity before considering your request. To make such a request, please email hello@digitalistechnology.co.uk, or write to us at Thames House, 2nd Floor, 3 Wellington Street, London, United Kingdom, SE18 6NY.
If you use the Application to invite colleagues to join Digitalis or to share information with a colleague, you must first have their consent to use their email address for this purpose. Digitalis Technology Limited will rely on your obtaining that consent.
For purposes of providing the Application, Digitalis Technology Limited may transfer your personal data (including User-Provided Information) to servers located in the United States or other countries outside of the European Economic Area/Ukraine which provide for a different level of data protection. By using and continuing to use the Application, you agree to that transfer.
The data we hold is used solely for the purposes of operating the Application and communicating with you. We will not provide it to any third parties, other than service providers acting on our behalf to assist in running the Application. The information we request from you is mandatory unless indicated otherwise and is necessary to enable Digitalis Technology Limited to provide you with the Application. You are also entitled to object to any processing of your personal data on reasonable grounds.
If you are a resident of Ukraine, you are hereby informed that Digitalis Technology Limited shall be your personal data controller, processing information defined as User-Provided Information and Automatically Collected Information. Apart from the rights listed in this section above, you also have the following rights as regards personal data protection:
*Legislation
If you are a resident of the Australia, New Zealand, China, India, Israel, Japan, or South Africa privacy legislation permits you to request that we tell you what personal information we hold about you and provide you with a copy of that information. You also have the right to request that we correct your personal information if it is inaccurate, out-of-date, or incomplete. We may ask you to provide further information to confirm your identity before considering your request. To make an access and/or correction request, please email hello@digitalistechnology.co.uk, or write to us at Thames House, 2nd Floor, 3 Wellington Street, London, United Kingdom, SE18 6NY.
If you use the Application to invite colleagues to join Digitalis or to share content with a colleague, you must first have their consent to use their email address for this purpose. Digitalis Technology Limited will rely on your obtaining that consent.
It is not mandatory or legally required for you to provide us with any of your personal information. However, if you do not provide the information that we ask for, you may not be able to access and use all of the Application’s features available to users.
Digitalis Technology Limited may transfer your personal data to servers located in other countries for purposes of providing the Application. By using and continuing to use the Application, you agree to that transfer. If you are an Australian resident, you acknowledge that by providing your consent to the transfer to servers located outside Australia, we are not required to take reasonable steps to ensure your personal information is handled in accordance with Australian privacy law.
If you are a user in China, if you notice any personal information leakage or otherwise have any complaint about the protection of your personal information, please email hello@digitalistechnology.co.uk, or write to us at Thames House, 2nd Floor, 3 Wellington Street, London, United Kingdom, SE18 6NY. We will respond within fifteen 15 days of the receipt of your email.
If you are a user in Lebanon, by tapping the “REGISTER” or “LOGIN” button, or accessing or using the Application, you are confirming your approval to have this Privacy Policy drafted in the English language.
If you are a resident of South Korea, we will collect and use your User-Provided Information and Automatically Collected Information (hereinafter collectively referred to as “Personal Information,”) after your express prior consent.
It is not mandatory for you to provide us with any of your Personal Information. However, if you do not provide the information that we ask for, you may not be able to access and use all or parts of the Application’s features available to users.
The Personal Information Protection Act and Act on Promotion of Information and Communications Network Utilizations and Information Protection permit you to request that we tell you what Personal Information we hold about you and how we process it and that we provide you with a copy of that information. You are also entitled to access, rectify, change, update, delete, revoke, or improve upon your Personal Information at any time. You can exercise this right free of charge. To make an access and/or correction request, please email hello@digitalistechnology.co.uk, or write to us at Thames House, 2nd Floor, 3 Wellington Street, London, United Kingdom, SE18 6NY.
The contact details of our Privacy Officer in charge of protecting and managing your Personal Information, and handling inquiries and complaints concerning Personal Information, are as follows:
You may block cookies by activating settings on the browser that allows you to refuse the settings of all or some cookies. See the Cookie Policy for more information about cookies.
We may transfer your Personal Information to servers located in other countries for purposes of providing the Application, after your express prior consent. Our servers are currently located in the U.S.
We do not disclose your Personal Information to any third parties, including service providers.
When we destroy Personal Information, we will take commercially reasonable and technically possible measures to ensure that the information is not restored or regenerated. If we need to retain Personal Information instead of destroying it, we will store and manage such Personal Information or the Personal Information file separately from other Personal Information, to the extent technically possible. If the Personal Information that needs to be destroyed is in the form of an electronic file, we will permanently delete such information in an irrevocable manner. Any other document, printout, letter, and other recorded media will be destroyed by incinerating or shredding.
If you use the Application to invite colleagues to join Digitalis or to share cases with a colleague, you must first have their consent to use their email address for this purpose. Digitalis Technology Limited will rely on your obtaining that consent. The Application will allow you to directly share information and/or send invitations to your colleagues. Digitalis Technology Limited will not collect or store the email addresses of your colleagues during this process.
This cookie policy was last revised on 23 May 2018.
When you visit or interact with our website or mobile applications, we or our authorised service providers may use cookies, web beacons, and other similar technologies for storing information to help provide you with a better, faster, and safer experience.
You are free to block, delete, or disable these technologies if your device allows this. You understand that by doing so, you may no longer be able to use all of the features of our site or applications. You can manage your cookies and your cookie preferences in your browser or device settings.
Cookies are small text files (typically made up of letters and numbers) placed in the memory of your browser or device (including smart phones) when you visit a website, use our Web App or view a message. Cookies allow a website to recognise a particular device or browser.
We use session cookies, which expire at the end of your browser session and allow us to link your actions during that particular browser session.
Google Analytics is one of the most widespread and trusted analytics solutions for websites and mobile applications. We use Google Analytics to help us better understand how you use the website and mobile applications and to discover ways that we can improve your experience.
These cookies may track things such as how long you spend on the site or application and the pages that you visit. This helps us continue to produce an engaging experience.
If you have any questions about our policy, please contact us at hello@digitalistechnology.co.uk
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